Showing posts with label Troubleshooting (Camera and Camcorder). Show all posts
Showing posts with label Troubleshooting (Camera and Camcorder). Show all posts

Monday, June 16, 2008

Windows encountered a problem installing the driver software for your device

When attempting to install a new hardware device on a computer running the Windows Vista operating system, this error message may display if the driver for the device cannot successfully be installed. The cause and resolution for this issue is provided in Microsoft Article ID 940199.

Sunday, June 15, 2008

Error: Cannot Confirm a Connection with a Camera

This error message may occur during the installation process for the Picture Motion Browser software. To resolve this issue, follow the steps below.

1. In the Sony Picture Utility dialog box displaying the error message, click the OK button to acknowledge the error.
2. In the Sony Picture Utility window, click the Cancel button.
3. In the Exit Setup dialog box, click the Yes button.
4. In the Sony Picture Utility window, click the Finish button.
5. Disconnect the USB cable connecting the camera to the computer.
6. Turn off the camera.
7. Close any unnecessary software applications that may be running on the computer.
8. While the camera is disconnected, start the Picture Motion Browser software installation.
9. Follow the on-screen instructions until you reach the Confirm camera connection screen.
10. Connect the USB cable from the camera directly to the computer.
11. Turn on the camera.

IMPORTANT: After being turned on, some cameras will display a list of connection options on the LCD screen. If so, select the appropriate option for connecting to the computer. Afterwards, [Connecting...] may appear on the LCD screen even after a connection is established.

12. Wait approximately 60 seconds before continuing.
13. In the Sony Picture Utility window, click the Next button.

NOTE: If the camera connects, no further troubleshooting is required. However, if the error message reoccurs, click the OK button and then repeat steps 12 and 13 again. If repeating these steps still does not resolve the issue, continue following the steps below.

14. Repeat steps 1-4.
15. With the camcorder still connected and turned on, go to the Device Manager of the computer.

For Windows 98, 98SE, and Me: Right-click the My Computer icon, left-click Properties, and then left-click the Device Manager tab.

For Windows 2000 and XP: Right-click the My Computer icon, left-click Properties, left-click the Hardware tab, and then left-click the Device Manager button.

For Windows Vista: Click the Start button, click Control Panel, click System and Maintenance, and then click the Device Manager button.

16. In the Device Manager window, at the left of Universal Serial Bus controllers, click the + symbol.
17. Under Universal Serial Bus controllers, right-click Sony DSC or USB Mass Storage Device to display the drop-down menu.

18. In the drop-down menu, click Uninstall or Remove.
19. In the Confirm Device Removal dialog box, click the OK button.
20. Disconnect the USB cable connecting the camera to the computer.
21. Turn off the camera.
22. Restart the computer.
23. After the computer restarts, repeat steps 8-13.

NOTE: During these steps, the computer will recognize the camera connection and properly reinstall the USB driver. The error message should no longer appear.

24. Continue to follow the on-screen instructions to complete the software installation.

Saturday, April 26, 2008

Troubleshooting Picture Motion Browser Software

Here is the great news for Picture Motion Browser users. Since most of us are having difficulties using the picture motion browser software, I did gathered some important details that you might be interested for ease of use using the picture motion browser software. The first one is on how to check the version of your Picture Motion Browser. You can actually look at the version of your picture motion browser in the CD-ROM supplied with your prduct on this link:
http://support.d-imaging.sony.co.jp/www/disoft/int/pmb/check/index.html

For the information of picture motion browser matrix (it includes printing, e-mail, creating a disc, exporting, basic function, viewing, and editing) here is the complete link:
http://support.d-imaging.sony.co.jp/www/disoft/int/pmb/ver/matrix.html

This section is for the Picture Motion Browser’s complete operation guide which includes the step-by-step illustrations in printing and creating a disc.
http://support.d-imaging.sony.co.jp/www/disoft/int/pmb/feature/index.html

For problems concerning troubleshooting here is the link that contains the most typical trouble reported from Picture Motion Browser users. It includes installation, playback, and disc issue.
http://support.d-imaging.sony.co.jp/www/disoft/int/pmb/trouble/index.html

The last link is all about the information that you need to have before calling a technical support representative. So before you contact our customer center to ask for any technical support for Picture Motion Browser, please check and keep the following information ready at hand.
http://support.d-imaging.sony.co.jp/www/disoft/int/pmb/inquiry/index.html

Sunday, April 20, 2008

What is the Image size and Movie image size of a camera?

This Image size and Movie image size information is based on the manual of DSCT-70 / T-75 and T-200.


Remeber that if the desired image size has been selected, the image is recorded in size that will match a specific paper size.



Saturday, April 12, 2008

What is high-speed Memory Stick media?

Do not be confused on Memory Stick PRO media. A Memory Stick PRO supports parallel transfer to enable simultaneous transmission or reception of multiple data. In the parallel mode, data is transferred at speeds up to 160Mbps (and that is the theoretical value), making it possible to record DVD-quality moving images in real time when used in a product that supports parallel transfer. A High-speed Memory Stick PRO media may not be marked on the Memory Stick as being high-speed. Early Memory Stick PRO media indicated that it was high speed on the Memory Stick. Currently, all Memory Stick PRO media that are solid black in color are high-speed.


If you will still have further question about memory sticks you can go directly on this site, http://www.memorystick.com/


Thursday, April 10, 2008

Camcorder that can play both HI8 and 8mm tapes

Most of us are confused on what type of camcorder that we are going to use in playing our 8mm or hi 8 tapes. So here is the answer for this question. Don't you know that the DCRTRV480 of sony has the capability to play both hi8 and 8mm tapes. Yes, it is compatible! Only this model of camcorder has the capability to do this.





Monday, April 7, 2008

How to transfer pictures and movie files from the Memory Stick of a camcorder to a computer?

The procedure here requires the camcorder to connect to the computer using a USB connection. Before you follow the procedures at the bottom part be aware that the USB
driver is needed in order for the computer to recognized the camcorder, download the current USB driver and install it on
the computer first before anything else then follow the procedure.

Connect the camcorder to the computer using the USB cable supplied with the camcorder.
Turn on the camcorder.
Set the camcorder to the appropriate mode for Memory Stick media playback.
In camcorder menu, set the USB-PLY/EDT setting to the STD-USB mode.
On the computer, open the My Computer window.
In the My Computer window, double-click the Removable Disk icon that represents the camcorder.
In the Removable Disk window, copy the listed folders to the computer desktop.
If a copy of the folders with all the image and movie content will be transferred to the computer.
If a copy of the folders with all the image and movie content do not transfer to the computer, connect the USB cable to a different USB port on the computer.
On the computer desktop, rename the folders.

Try it. It’s simple.


Sunday, April 6, 2008

How to transfer video to an Apple Macintosh computer using Hard Disk Drive camcorder?


First of all let me give you the direct link in apples’s troubleshooter link; http://www.apple.com/support/imovie/.This article is about HDD camcorders and how to easily transfer videos in your computer. Just follow the steps wisely.

Turn on the computer.
Make sure the camcorder is turned off.
Connect the camcorder to the computer using the supplied USB cable.
Plug the AC power adapter into an electrical wall outlet and then connect it to the camcorder.
Open the LCD screen on the camcorder.
Turn on the camcorder.
The USB SELECT screen will be displayed on the LCD; touch the HDD or COMPUTER icon.
After the computer recognizes the connection, it will list the camcorder hard drive as NO NAME on the computer desktop.
Click the NO NAME icon on the computer desktop and then locate the video clips.
On the keyboard, press and hold the Shift key.
While holding the shift key, click to select the video clip files you want to transfer.
Release the Shift key.
On the keyboard, press Command+C to copy the files.
Open the folder or directory on the computer where you want to copy the video.
On the keyboard, press Command+V to paste the files into the desired location.

Take note that Movie player applications must support MPEG-2 playback (or AVCHD for camcorders that record high-definition video) to open and play these files properly.
Refer to the software manufacturer for additional information and any available updates.



Friday, April 4, 2008

How to transfer video to an Apple Macintosh computer using MICROMV camcorder?


In transferring video from a MICROMV camcorder to an Apple Macintosh computer, the computer must be running the Mac OS X operating system. In addition to this, the DVHSCap or AVCVideoCap application will need to be used; these applications are part of the FireWire SDK 23 for Mac OS X Development Tool, which is available for download from the Apple Developer Connection Web site at https://connect.apple.com/.

Since apple has Movie player, Movie player applications must support MPEG-2 playback to open and play the recorded video files properly. Refer to the software
manufacturer of your movie player application for additional information and any available updates. Since MPEG1 and MPEG2 is not supported by quicktime, you should
download a file converter and a plug in.


Wednesday, April 2, 2008

How to transfer video to an Apple Macintosh computer using DVD camcorder?


It’s a different term in using a dvd camcorder, basically you can transfer or play video automatically in DVD roms and players but for people who wants to connect it to their pc here is how it goes since apple do not support mini dvd discs.

Turn on the computer.
Make sure the camcorder is turned off.
Connect the camcorder to the computer using the supplied USB cable.
Plug the AC power adapter into an electrical wall outlet and then connect it to the camcorder.
Open the LCD screen on the camcorder.
Turn on the camcorder.
After the computer recognizes the connection, it will display a DVD icon on the desktop.
Click the DVD icon on the computer desktop to view the contents of the camcorder DVD.
Click to select the VIDEO_TS folder.
On the keyboard, press Command+C to copy the folder.
Open the folder or directory on the computer where you want to copy the video.
On the keyboard, press Command+V to paste the folder containing the video into the desired location.

Take note that the video content can be played back by dragging the VIDEO_TS file into a DVD Player application and in editing video content you must use software compatible with the .VOB format.


Monday, March 31, 2008

How to transfer video to an Apple Macintosh computer using Standard 8mm and Hi8 ?

Before anything else, your computer must have compatible video capture software installed, such as like iMovie, and make sure that the computer must have an
Apple FireWire serial bus (IEEE 1394) connection.

You must use an analog-to-digital converter to connect the camera to the Firewire serial bus connection on the computer. For more information regarding iMovie software and the use of an analog-to-digital converter, it is available on the Apple Macintosh Web site at http://docs.info.apple.com/article.html?artnum=61745.

Here is the connection procedure.
Connect an Audio/Video (A/V) cable to the A/V output jack of the camcorder.
Connect the other end of the A/V cable to the A/V input jack on the analog-to-digital converter.
Connect a FireWire cable to the output on the analog-to-digital converter.
Connect the other end of the FireWire cable to the FireWire serial bus connection on the computer.
Turn on the camcorder to the VCR, VTR or PLAYBACK mode.
Turn on the analog-to-digital converter.
If the converter has more than one A/V input, make sure the input to which the camcorder is connected is selected on the converter. In addition, make sure the converter is set to convert an analog signal to DV.
Cue the video in the camcorder to the beginning of the video footage to be transferred.
Turn on the computer.
Start the video capture software.
Begin playing the video in the camcorder.
Begin importing the video with the video capture software.

For further information and troubleshooting for importing video with iMovie software is available on the Apple Macintosh Web site at http://www.apple.com/support/imovie/import/.Please do remember that USB Streaming is not supported on Apple Macintosh computers. For system of the CPU it requires PowerPC G4 800MHz or more and last but not the least Intel Core Processor is not supported.

Sunday, March 30, 2008

How to transfer the date and time of camcorder to a VCR or Computer?


This question is really confusing and many people are asking for this so here is the correct answer into this question. You know, it really depends on the type of the camcorder that you are using. The date and time stamp information can only be transferred through an Audio/Video (A/V) connection or an i.LINK connection.


These are the types of camcorders that can output date and time information through an i.LINK connection DV, MICROMV, MiniDV, HDV, and Digital8. The DVD, Hi8,
8mm, and Hard Disk Drive camcorders are for Audio Video (A/V) connection.

In able for you to transfer the videos in a computer or vcr, the camcorder must be in the playback mode and the time and date must be displayed on the camcorder LCD screen or viewfinder. In computer connection, date and time information cannot be transferred using a USB cable. All DVDs recorded with a Sony DVD Handycam camcorder will not display the date and time information when played in a computer. In present time, there is no editing software that can modify or utilize the data code information.

Thursday, March 27, 2008

Using Your Camcorder as a Webcam Part II ( Using a FireWire Connection)


The most common feature among Mini DV cameras is the port which you use to attach to your computer, known as a DV port (digital video) and by many other names, such as "I. Link", "FireWire" and "IEEE1394", all referring to the same technology. When you connect your camcorder to your computer, you are using this FireWire connection to stream the video and audio signals onto your hard drive. This is done by use of a Windows technology known as WDM ("Windows Driver Model"). WDM is a relatively new system meant to replace VFW ("Video for Windows"), the previous standard for importing and converting video from one source to the computer.


Unfortunately, most webcams and webcam programs need VFW to work, and FireWire uses WDM, not VFW. Windows has in its programming a facility to translate a VFW program to output WDM, but not vice versa, so when you start your webcam program, it will not recognize your miniDV camcorder, connected by FireWire.


So how can you make it work? Get an analog video capture card, examples are Matrox eTV G450, or an ATI Radeon with video capture, or Hauppage WinTV. All these cards are using VFW device to capture video and should be recognized in webcam software. Always remember that this analog video capture cards are not allowed to be advised to the customer however just remind them to look for an Analog Video Capture Card so that they can use FireWire Connection.

Tuesday, March 4, 2008

What is MPEG4 Video Recording?

MPEG4 Video Recording
MPEG4 Net Sharing Camcorder was released last September 4, 2007. For more information about the Features and Specifications of this camcorder, you can go to http://www.sonystyle.com/ or this shortcut link:
http://www.sonystyle.com/webapp/wcs/stores/servlet/ProductDisplay?catalogId=10551&storeId=10151&langId=1&productId=8198552921665171961


Here are some features of the NSC-GC1:

Steady Shot® Picture Stabilization System
USB Streaming
It can be use as a Web Camera3. Pixel Gross
5 Mega pixel4. Operating System Compatibility
Windows XP & Mac OS X (based in manual) NSC-GC1 Handbook is available in support Manuals/Specs/Warranty tab5. Sharemark
Has the capability to select images that can be uploaded in a website

Monday, February 4, 2008

Importance of minimum number of Megapixels

The Medium

How and where pictures are shown determines the minimum number of megapixels needed from a digital camera. The resolution chosen is very important:

  • Not enough megapixels means your pictures will appear unsharp or blurry.
  • Too many megapixels means you will spend more for your camera and its memory.
  • Frequently cameras with more megapixels produce images which are more noisy.

Prints



Displays



Other


4x6

2MP


TV

1MP


E-Mail

1MP

5x7

3MP


HDTV

2MP


General Website

1MP

8x10

4MP


12"-20" display

2MP


Photo Website

1MP

9x12

5MP


21"-24" display

3MP


Pro Photo Website

2MP

10x13

6MP


Apple 30" Cinema

4MP




12x16

8MP


IBM T221

9MP




13x19

10MP







Thursday, January 31, 2008

Difference of Aperture,Shutter Speed and ISO

Using ISO 100


Using ISO 400
Using ISO 800
This article is about the function of Aperture, Shutter Speed and ISO. (quick reference)

Aperture
refers on how much light a camera can let in at a given shutter speed. Aperture also affects the distances that appear to be in focus when a picture is taken. This is called depth of field (DOF).

Shutter Speed
Shutter speed is the duration for which a camera can record light to take a single picture. The shutter speeds of a camera are described as a range measured in seconds and fractions of a second

Note:
fast shutter - speed gives a camera the ability to capture objects in motion and good pictures in every bright light
slow shutter - gives camera the ability to capture detailed pictures in low light


ISO
defines how film sensitivities are measured
It refers to equivalent sensitivity.

Note: A higher ISO rating means more sensitivity to light but produces pictures with more noise which is similar to pattern of film grain
.

Monday, January 28, 2008

What is DPOF (Digital Print Order format)?


DPOF (Digital Print Order format) is a format which allows the user of a digital camera to define which captured images on the storage card are to be printed, together with information on the number of copies or other image information such as paper size, image title text, image orientation, contact information and more.

Sunday, January 27, 2008

Using Your Camcorder as a Webcam

Camcorder that is using a tape as a recording media can be use as a web camera as long as the camcorder has this following function:

USB Streaming
Audio/ Video In (AV in)
Digital Video (DV port)


Best examples are the Sony TRV Model camcorders

Note: Problem like this will occur during computer connection:
USB streaming is active and will shut off in approximately 5 minutes
- To solve the issue, take the tape out and the unit should not be shut off and allow usage as a web camera.





Hope this will help you guys.


 

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